Citizen's Advice publish monthly Universal Credit Help to Claim Best Practice newsletter

Posted 31.10.2019

Citizen’s Advice publish a monthly Universal Credit Help to Claim Best Practice newsletter. Its purpose is to share information about Universal Credit and the Help to Claim service (HtC) across the Nottinghamshire, Lincolnshire and Rutland Jobcentre Plus district with relevant stakeholders.

In the latest edition you can:

  • find out more about the Help to Claim Service
  • read about best practice
  • view useful resources about changes to advance payments, Sure Start Maternity Grants and Healthy Start, JCP Travel discount card, cold weather payments, how to contact a Universal Credit claimant’s case manager, DWP newsletter for landlords, new DWP work coach training, Child Poverty Action Group judicial reviews and new research into the 5-week wait
  • sign up to receive future Help to Claim bulletins


BBO is having a significant impact on individual lives, supporting people to increase their confidence, independence and achieve their employment aspirations.

See what our participants have to say in these case studies …

Subscribe to our e-bulletin to get the latest news and information