Universal Credit Help to Claim February newsletter

Posted 13.03.2020

Citizen’s Advice have published their monthly Help to Claim Best Practice Newsletter for February. Its purpose is to share information about Universal Credit and the Help to Claim service  across the Lincolnshire, Nottinghamshire and Rutland Jobcentre Plus district with relevant stakeholders.

Included the January newsletter:

  • Statistics about the Help to Claim service
  • UC account pinned notes
  • Repaying Advanced Payments
  • Verifying children and Advanced Payments
  • Housing element and 53 week rent
  • Assessment periods and monthly pay
  • New provision to help disabled customers with complex needs available now in JCP
  • DWP information available in 26 languages
  • Updated ‘UC and You’ guide
  • Support for No Fixed Abode
  • Telephone claims
  • FOI request about closed claims
  • Universalcreditinfo – new website
  • Managed Migration
  • UC roll out delayed until 2024
    Upcoming benefit changes
  • New Citizens Advice Report: Making Ends Meet
  • Calls for evidence into the economics of Universal Credit
  • Good news story

Universal Credit Help to Claim February newsletter

BBO is having a significant impact on individual lives, supporting people to increase their confidence, independence and achieve their employment aspirations.

See what our participants have to say in these case studies …

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